The customers responsibility and what we do
The customer is responsible to ensure a correct 3-phase power with an independent 5-pin socket is supplied before we attend. Upon taking delivery of your container and ensuring it is positioned on level ground we will arrange for a commissioning engineer to attend to your premises, this may be the same day as delivery or in some instances the following day.
Customers are advised to ensure all corresponding operatives are present when the engineer arrives for a full understanding of the way the machinery operates, correct stowage, and how to maintain the unit.
The engineer will plug in the container, set your required temperature, and give operational guidance, and advice on how to look after your container. If you have hired the container, once you have signed our commissioning notes, you are eligible for our call-out service on the machinery section, provided you operate it, by following our commissioning terms & conditions.
If you have purchased this container, signing our commissioning notes will activate any warranty as per the formal quotation given.